Last Updated: March 21, 2026
This Privacy Policy describes how 1001537082 Ontario Inc. (doing business as Maple Appliance Services) collects, uses, and discloses your personal information when you visit mapleappliancerepair.ca (the “Site”) or use our repair services.
1. Information We Collect
We collect information directly from you when you book a service or fill out a form:
Contact Information: Name, email address, phone number, and physical service address.
Service Details: Information about your appliance brand, model, and the issues you are experiencing.
Payment Information: We use secure third-party processors to handle payments; we do not store full credit card numbers on our servers.
2. Information Collected Automatically (Cookies & Tracking)
When you visit our Site, we automatically collect certain information about your device, including your IP address, browser type, and interacting pages. We use:
Google Analytics & Ads: To understand site traffic and show relevant ads.
Meta Pixel: To measure the effectiveness of our advertising on Facebook and Instagram.
Cookies: To improve your user experience. You can opt-out of cookies via your browser settings.
3. How We Use Your Information
We use the collected information to:
Schedule and confirm your appliance repair appointments.
Communicate with you via phone or SMS regarding your technician’s arrival.
Provide you with marketing updates or promotional offers (only if you have opted in).
Comply with Canadian legal and tax requirements.
4. Disclosure of Information
We do not sell your personal data. We only share information with:
Service Providers: Technicians and dispatch software necessary to complete your repair.
Advertising Partners: Google and Meta for the purpose of showing you relevant repair services.
Legal Requirements: If required by Ontario or Canadian federal law.
5. Data Security & Retention
As an Ontario-registered corporation, we take data security seriously. We implement industry-standard encryption to protect your data. We retain your information only as long as necessary to provide services or meet legal obligations.
6. Your Rights (PIPEDA Compliance)
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
Access the personal information we hold about you.
Request the correction of inaccurate information.
Withdraw consent for marketing communications at any time.
7. Contact Us
For more information about our privacy practices, or if you have questions, please contact our Privacy Officer at:
1001537082 Ontario Inc.
Email: [email protected]
Phone: +1 (647) 338-2783
Mailing Address: 49 Brentwood Drive Northeast, Unit 49, Brampton, Ontario, L6T1R1, Canada